Sunday, January 6, 2013

CRM in Africa

Check out this CRM system!
Yes, this is human "Customer Relationship Management" in action.
Fidelis (social worker) is capturing real time notes on the families MOHI serves. Yes, these notes are handwritten, on the back of a strip of paper ripped from another notebook. 

It's all about people and relationships – no matter what part of the world you are in, or what CRM system you use – it’s only as good as the data it holds and as rich as the relationships it describes!

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